Terms of Service

Introduction

Last updated: 2025-09-10

These Terms of Service (“Terms”) govern your use of the Retail Media Manager platform (“RMM” or “Service”), provided by Corebuilt Labs (“we,” “our,” or “us”). By signing up for or using RMM, you (“Retailer,” “Customer,” or “you”) agree to be bound by these Terms. If you do not agree, you may not use the Service.

Important: These Terms apply only to your use of RMM as a retailer. They do not govern the terms you set for your own advertisers, buyers, or end-customers in your individual webshop. Each retailer is solely responsible for creating and maintaining their own terms of service and policies for their webshop.

Definitions

• RMM / Service: The Retail Media Manager SaaS platform operated by Corebuilt Labs.

• Retailer / Customer: The subscribing business entity that uses RMM to run a retail media webshop.

• Webshop: The dedicated webshop instance provisioned for a Retailer as part of the Service.

• Content: Any data, text, images, or other material uploaded or provided by the Retailer.

Eligibility & Account Registration

• The Service is intended for business use only. By registering, you confirm you are acting on behalf of a business.

• You must provide accurate and complete information when creating an account.

• You are responsible for maintaining the security of your account credentials.

Use of Services

• We grant you a limited, non-exclusive, non-transferable right to use RMM during your active subscription.

• You are fully responsible for the content, products, campaigns, and compliance of your webshop.

• You may not misuse the Service, engage in illegal activity, attempt to access systems without authorization, or reverse engineer the platform.

Service Provisioning & Availability

• Webshops are provisioned automatically upon signup.

• We strive to keep the Service available but do not guarantee uninterrupted uptime or error-free operation.

• Maintenance windows may be scheduled for updates and improvements.

• We may modify, suspend, or discontinue features at any time.

Fees & Payment

• RMM charges two types of fees:

  • License fees, billed via credit card at the start of each subscription period.

  • Usage-based fees, processed via Stripe Connected Accounts. By using the Service, you also agree to Stripe’s terms and policies.

• All fees are non-refundable, including for partial months, downgrades, or unused periods.

• Taxes and any additional charges are your responsibility.

• Failure to pay fees may result in suspension or termination of your account.

Data & Privacy

• Our collection and use of personal data are governed by our Privacy Policy.

• As a retailer, you are the data controller of any personal data collected through your webshop. You are responsible for complying with applicable data protection laws in relation to your customers and advertisers.

• Corebuilt Labs acts as a service provider/processor for hosting and operating your webshop infrastructure.

Intellectual Property

• RMM, including its modules, software, and infrastructure, is owned by Corebuilt Labs.

• Your subscription grants you a limited right to use the Service; no ownership rights are transferred.

• You retain all rights to your own content and data stored within your webshop.

• Open Source Clause: RMM incorporates open-source software components. These are licensed to you under their respective open-source licenses. Nothing in these Terms restricts your rights under those licenses, and you agree to comply with their terms where applicable.

Term & Termination

• Your subscription continues until cancelled by you or terminated by us under these Terms.

• You may cancel your subscription at any time; access will continue until the end of your current billing period.

• We may terminate or suspend your access immediately if:

  • You breach these Terms,

  • You fail to pay fees when due, or

  • You misuse or abuse the Service.

• Upon termination, your access to the platform will be revoked. We may retain or delete your data in accordance with our data retention policies.

Disclaimers & Limitation of Liability

• The Service is provided on an “as is” and “as available” basis without warranties of any kind.

• We do not guarantee that the Service will meet your requirements or be uninterrupted, secure, or error-free.

• To the fullest extent permitted by law, Corebuilt Labs shall not be liable for indirect, incidental, or consequential damages.

• Our total liability for any claim shall not exceed the fees you paid to us in the 12 months preceding the event giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Corebuilt Labs, its officers, and employees from any claims, damages, or expenses arising from your use of the Service, your webshop content, or your violation of these Terms or applicable laws.

Governing Law & Jurisdiction

These Terms are governed by the laws of Denmark. Any disputes will be subject to the exclusive jurisdiction of the courts of Denmark.

Changes to Terms

We may update these Terms from time to time. Material changes will be communicated with reasonable notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Contact

For questions about these Terms, please contact us:

Corebuilt Labs
Email: [email protected]
Address: Tjørnekrogen 7, 2820 Gentofte, Denmark